The Virtual Assistant Engagent opens up to new integrations, to offer a new an globally omnichannel strategy. Engagent integrates with the most popular messaging applications, both for B2B and B2C, ...
Introducing a Chatbot for car rental services. This is how Arval Italia decided to innovate the digital experience for its customers, both private and companies. Arval, company owned by BNP ...
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On 5 April at Pat’s headquarters, (Terminal T2 of InfiniteArea in Montebelluna – TV), over 200 entrepreneurs, digital transformation managers and IT managers, met to share experiences and innovative ideas. ...
You are the center – An event arranged and promoted by Zucchetti For over 40 years, Zucchetti Group, together with its Business Partners, has placed Customers at the center of ...
April 5th Event CX+AI=V – Every innovation is a journey, whose destination is the future. Entrepreneurs, Managers of digital transformation and big organizations will confront themselves, sharing experiences and ideas ...
Milan – October 18, 2018 Pat Group will sponsor the second edition of the Customer Experience conference – “CX2020”, organized by Cmi Customer Management Insights The conference on ...
On 12th April 2018, at 17,30 at Adacta in Vicenza will be held the free entry event: AFTER-SALES SERVICES – Effects of digital transformation and customer service tools Mr. Patrizio ...
The Users’s expectations and opinions are really significant in the modern concept of Service Desk. Their experience is the most critical aspect for a successful Service management. And not only ...
The event Customer Experience 2020 were organized by CMI Customer Management Insights and took place in Milan the 12nd October, and was focused of the constant evolution of the Customer ...