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ISO 9001: Pat reconfirm the Quality Certification

9 January 2023

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Artificial Intelligence assistance assistenza clienti Case Studies Certification Chabot Chatbot conference ConfProfessioni Congress CRM Customer Experience customer interaction Customer Service dem dialog Direct Interaction email marketing event factors future Intelligenza Artificiale interaction Interazione multicanale investment ISO 9001: 2015 ITIL IT Service Management it specialist KPI Machine Learning marketing automation marketing campaign newsletter Pat Events Patrizio Bof professionals Report Assintel Satisfaction self-service Service Desk Umana group User Experience value Virtual Customer Assistant Virtual Customer Assistants

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Personal details collected for the reasons described in point a) are necessary for us to execute your request for information and any refusal to provide your details may make it impossible for us to provide said information. However details collected for the reasons described in point b) are provided entirely at your discretion and failure to provide these details will not prevent us from providing the information as described in point a). Your details will be processed exclusively by internal personnel, passed on solely to authorised personnel and will not be shared or otherwise distributed. For any details collected you may exercise your rights as per article 7 of Legislative Decree 196/2003 by writing directly to the Party responsible for processing the details: PAT S.r.l. Via San Gaetano, 113, 31044 Montebelluna (TV) ITALY addressed to the office appointed for the processing of personal details.

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Personal details collected for the reasons described in point a) are necessary for us to execute your request for information and any refusal to provide your details may make it impossible for us to provide said information. However details collected for the reasons described in point b) are provided entirely at your discretion and failure to provide these details will not prevent us from providing the information as described in point a). Your details will be processed exclusively by internal personnel, passed on solely to authorised personnel and will not be shared or otherwise distributed. For any details collected you may exercise your rights as per article 7 of Legislative Decree 196/2003 by writing directly to the Party responsible for processing the details: PAT S.r.l. Via San Gaetano, 113, 31044 Montebelluna (TV) ITALY addressed to the office appointed for the processing of personal details.

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a) To fulfil your request for information about our products and services;

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Personal details collected for the reasons described in point a) are necessary for us to execute your request for information and any refusal to provide your details may make it impossible for us to provide said information. However details collected for the reasons described in point b) are provided entirely at your discretion and failure to provide these details will not prevent us from providing the information as described in point a). Your details will be processed exclusively by internal personnel, passed on solely to authorised personnel and will not be shared or otherwise distributed. For any details collected you may exercise your rights as per article 7 of Legislative Decree 196/2003 by writing directly to the Party responsible for processing the details: PAT S.r.l. Via San Gaetano, 113, 31044 Montebelluna (TV) ITALY addressed to the office appointed for the processing of personal details.