About us

Discover the PAT Group, our market and our history.

THE COMPANY

We have been developing software solutions for companies and private and public organisations for 25 years.

PAT offers application solutions for IT Service Management, customer and online user interaction, CRM, lead management, automation of business processes and social collaboration. All our software is customer-centric, helping companies to quickly achieve their targets in terms of customer acquisition, consolidation and loyalty.

We are determined to facilitate the management of information and relations between the different corporate departments by improving business processes, with particular focus on customer service, customer care, service desk, direct interaction and internal communication.

OUR MISSION

We invest our expertise and technology to best suit our customers’ business processes.

Our goal is digital innovation, process automation, customer and user experience , service quality to help your organization achieve your main objectives: leadership and customer satisfaction. Our mission is to support you with advanced, innovative, effective and strategic software solutions to lead you to rapidly meet and exceed your corporate goals.

Our mission, your Leadership.

OUR VALUES

From the beginning we have been firmly committed to the following values:

Success: we are constantly working to help our customers achieve their goals for success. Our success is our clients’ achievements.

Innovation: increasing digitalisation drives us to constantly improve and innovate our technologies to help you be best-performing businesses!

Quality: we are committed to offering high-quality systems and procedures that are recognised and certified for their high standards.

Talent: we believe in our staff’s professionalism and promote talent through training and professional development opportunities.

Trust: we believe in collaboration, sharing and teamwork. We want to be recognised as trusted advisors from our customers.

Transparency: constant communication allows us to share goals and common strategies in total transparency.

 

THE ZUCCHETTI GROUP

In June 2013 the PAT Group joined Zucchetti Group, Italy’s leading ICT group.

 

“We are happy that the Zucchetti Group, Italy’s leading software producer, has chosen to join forces with us in support of our development and growth strategies. We are also certain that, thanks to this partnership, our team will promptly achieve new and significant goals both in Italy and abroad.” 

Patrizio Bof 
Founder and Sole Director of the PAT Group