ICstudio CRM in cloud disponibile su app mobile

Add value to your relationships with customers.

Take action to engage more effectively with customers, partners and leads, and establish strategic relationships.

InfiniteCRM is a Customer Relationship Management platform designed to meet the needs of different business areas, from sales force to marketing, customer care to call centre. InfiniteCRM boosts your business by creating winning, enduring relationships with leads, prospects, customers and partners. Maximise direct contact with retailers, distributors, partners and reps; attract new leads; activate email marketing campaigns and analyse the results.

piattaforma di Customer Relationship Management
SALES FORCE PROCESSES
Automate the daily processes managed by the sales force to support sales strategies and achievement of targets, designing precise actions and specific tasks tailored to your opportunities, business dealings and customer relationships.
LEAD AND PROSPECT MANAGEMENT
Attract and generate quality, qualified leads. Enhance their interest with automatic proactive actions that meet their needs. Consolidate relationships and, when ready, automatically transfer them to the sales force: a quality lead is easily turned into a satisfied customer.
piattaforma di Customer Relationship Management
piattaforma di Customer Relationship Management
MARKETING AUTOMATION PROCESSES
Create and manage marketing strategies across multiple channels, and measure their ROI and performance. This is an efficient and immediate-use marketing system, effortlessly identifying targets, creating campaigns and targeted actions, and launching new strategies based on the results and targets that you are aiming for.
MULTI-CHANNEL CUSTOMER CARE
Adopt a proactive approach to customer care; boost customer loyalty and satisfaction by delivering quality service, and tailored, expert assistance fast.
piattaforma di Customer Relationship Management
piattaforma di Customer Relationship Management
COMMUNITY FOR COLLABORATION
Identify collaboration as a business strategy and share information useful to your business. A community with interest groups facilitates data retrieval and increases productivity, helping you achieve your business objectives.
ANALYSIS AND CONTROL
Monitor business performance per customer and potential new contacts: you will be able to verify commercial performance, sales and open opportunities, measuring progress in the relevant business areas.
piattaforma di Customer Relationship Management