Pat informs that he has passed the ISO 9001 audit, in compliance with the requirements expressed in the organizational and business processes.
The certifying company Certiquality sent positive feedback on Pat’s Quality Management System (QMS).
Pat has adopted a QMS compliant with the ISO 9001:2015 standard, the suitability of which, assessed through the analysis and monitoring of business activities and organizational processes, has been confirmed by determining the quality level and possible areas for improvement.
Guaranteeing the renewal of the Quality certification annually is one of the objectives that the management of the company had set itself to always ensure the implementation of processes aimed at providing products and services that constantly meet the expected requirements.
By passing the audit, it is confirmed that Pat understands the requirements of a Quality Management System that aims to increase customer satisfaction. Pat implements the principles of the standard through the effective application of the system, including the processes for its improvement, ensuring compliance with customer requirements and applicable mandatory requirements.
By maintaining and improving its procedural and quality standards, Pat aims to continuously improve its performance.