{"id":11063,"date":"2018-04-09T11:12:44","date_gmt":"2018-04-09T09:12:44","guid":{"rendered":"http:\/\/pat.eu\/2018\/evento-dedicato-al-servizio-post-vendita-e-al-futuro-dellimpresa\/"},"modified":"2018-07-11T10:47:36","modified_gmt":"2018-07-11T08:47:36","slug":"event-sales-services-future-enterprises-vicenza-12th-april-2018","status":"publish","type":"post","link":"https:\/\/pat.eu\/en\/2018\/event-sales-services-future-enterprises-vicenza-12th-april-2018\/","title":{"rendered":"Event on after-sales services and the future of enterprises \u2013 Vicenza, 12th April 2018"},"content":{"rendered":"<p>On 12th April 2018, at 17,30 at Adacta in Vicenza will be held the free entry event:<\/p>\n<h1>AFTER-SALES SERVICES \u2013 Effects of digital transformation and customer service tools<\/h1>\n<p>Mr. Patrizio Bof, founder, current president and CEO of the Pat Group and Infinite Area is taking part in the special event \u201cAFTER-SALES SERVICES \u2013 Effects of digital transformation and customer service tools\u201d, which will be held on Thursday, 12th April 2018 at 17,30 in Adacta\u2019s offices located in Strada Marosticana 6\/8 in Vicenza.<\/p>\n<p>The event will focus on key elements in today\u2019s brand new digital world, that have become absolutely essential to develop successful enterprise business strategies, such as customer experience and after-sales services.<\/p>\n<p><em><strong>Concrete experiences and an inspiring success story will show how to take Customer Service to the next level by revising and implementing processes, competences and customer service tools. The event is addressed to entrepreneurs, CEOs, sales as well as after-sales managers.<\/strong><\/em><\/p>\n<p>Here is a list of the speakers who will discuss the topic looking at it from different perspectives:<\/p>\n<ul>\n<li>Massimiliano Castoldi | Management Consulting, Adacta Advisory<br \/>\nIntroductory speech: <strong>\u201cThe evolution of customer service\u201d<\/strong><\/li>\n<li>Adalberto Osti | Re&amp;S<br \/>\n<strong>\u201cRoles, competences and features of Human Resources to make Customer Service successful\u201d<\/strong><\/li>\n<li>Patrizio Bof | PAT<br \/>\n<strong>\u201cHow after-sales services will influence the essence of our companies\u201d<\/strong><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>After the speeches there will be a networking happy hour starting at 19,00.<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>On 12th April 2018, at 17,30 at Adacta in Vicenza will be held the free entry event: AFTER-SALES SERVICES \u2013 Effects of digital transformation and customer service tools Mr. Patrizio Bof, founder, current president and CEO of the Pat Group and Infinite Area is taking part in the special event \u201cAFTER-SALES SERVICES \u2013 Effects of [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":10678,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[108],"tags":[446,448,516],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.4 - 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