{"id":7428,"date":"2016-11-07T17:44:44","date_gmt":"2016-11-07T16:44:44","guid":{"rendered":"\/products\/helpdeskadvanced\/help-desk-panoramica-prodotto\/"},"modified":"2020-04-21T10:53:57","modified_gmt":"2020-04-21T08:53:57","slug":"help-desk-product-overview","status":"publish","type":"page","link":"https:\/\/pat.eu\/en\/products\/helpdeskadvanced\/help-desk-product-overview\/","title":{"rendered":"Product overview"},"content":{"rendered":"
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The solution for your IT Governance strategy<\/h1>\n

Automation of Service Management governing processes<\/h2>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n
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Through enhanced process configurability and automation, HelpdeskAdvanced improves the effectiveness of Services management and provision, and of the resources governing these processes, optimising the time taken to release and resolve requests, and reducing management costs. The highly efficient HelpdeskAdvanced solution optimises user experience through a self-service approach and an innovative customer experience based on collaboration. With the mobile app, you can operate and govern your services wherever your resources and users are.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

The solution for your IT Governance strategy Automation of Service Management governing processes Through enhanced process configurability and automation, HelpdeskAdvanced improves the effectiveness of Services management and provision, and of the resources governing these processes, optimising the time taken to release and resolve requests, and reducing management costs. The highly efficient HelpdeskAdvanced solution optimises user […]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":7420,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-modular_prodotti.php","meta":[],"yoast_head":"\nIT Governance Solution<\/title>\n<meta name=\"description\" content=\"The solution for your IT Governance strategy. HelpdeskAdvanced allows the automation of Service Management governing processes.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/pat.eu\/en\/products\/helpdeskadvanced\/help-desk-product-overview\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"IT Governance Solution\" \/>\n<meta property=\"og:description\" content=\"The solution for your IT Governance strategy. 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