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</html><description>Construction and availability of a Knowledge Base is an opportunity for sharing corporate knowledge and optimising time that would otherwise be spent on disorganised searches for scattered solutions and information. In the area of Customer Care, a reliable, updated and performant Knowledge Base means rapid access to valuable information on previously managed and resolved tickets [&hellip;]</description><thumbnail_url>https://pat.eu/wp-content/uploads/Knowledge-base.png</thumbnail_url></oembed>
