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HDA 11.3 RELEASE: What’s New

HDA 11.3: New Features for Smarter, More Automated IT Management

The release 11.3 of HDA introduces key enhancements for an even more efficient, responsive, and intelligent IT management experience.

Highlights of the new release:

  • Asset Lifecycle Management: new features to optimize every stage of the asset lifecycle.
  • Project 2.0: enhanced project management capabilities for more effective planning.
  • Advanced Automation: improved Automate features to streamline workflows.
  • AI and Optimizations: upgrades to Knowledge Management with artificial intelligence, plus enhancements to Survey, SCIM provisioning, and more.

This new release reflects PAT’s vision: simplifying processes and delivering proactive support with tools designed to prevent issues and enhance the user experience.

This evolution is part of a broader innovation journey, including integration with Tecnoteca solutions and the increasingly widespread use of AI technologies.

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