New modules and enhanced Asset and Project Management features for a more efficient, responsive, and intelligent IT management.
Pat Srl, a Zucchetti Group company, announces important updates and features available in the latest version of its platform HDA 11.3.
This new HDA release reflects PAT’s vision of delivering an increasingly powerful, responsive, and intelligent platform. New features have been introduced for Asset Lifecycle Management and Project Management, along with automation capabilities aimed at streamlining and speeding up operations to provide more simplified and proactive support.
Key updates in this release include:
• New Asset Lifecycle Management features: designed to enhance overall performance at every stage of the asset lifecycle.
• Project 2.0: an evolution of Project Management capabilities to support optimal project planning and execution.
• Process automation: enhanced Automate features to increase the efficiency of automated workflows.
• Additional optimizations and new features: such as AI-powered Knowledge Management on support portals, as well as updates to the Survey module and SCIM Provisioning.
“At the core of HDA 11.3 is PAT’s commitment to enhancing the processes most in demand by our customers. Our goal is to simplify complex operations and provide advanced tools that ensure a smooth, intelligent user experience,” said the PAT Product Team. “This vision materializes through new modules and enhanced features designed to simplify workflows, enabling IT and business teams to resolve issues more quickly—or avoid them entirely.”
The release of HDA 11.3 also coincides with a transformative phase for PAT, marked by increased integration with Tecnoteca platforms and the deeper embedding of Artificial Intelligence technologies—strategic advancements that strengthen the overall ecosystem of PAT’s enterprise solutions.